Frequently Asked Questions

GENERAL FAQ

What services do you provide?

We offer summer camps, after-school enrichment classes, private tutoring for children and adults, home groups, curriculum, consulting services, professional development, caregiver training services, and complete programming for extended-day, full-week enrichment.

Are all of your programs true immersion instruction?

Yes, 100% immersion methods are used for all our programs, meaning Spanish is the only spoken language used to communicate inside and outside the classroom.

Does my child need to know any Spanish before starting?

No, we have children of all levels start in our programs. Each class is tailored to students age and grade level.

How can I monitor my child's speaking progress?

Children begin sharing their knowledge outside the lessons once they feel comfortable and confident. Whenever you wish for a report about your child’s progress please email us.

There are many stages to language acquisition, the last of which is speech production. Each student will cycle through the stages at their own pace based upon their prior exposure, learning patterns, and affinities. Prior to speaking outside of the classroom, children usually must become confident and comfortable speaking while in class.

Do your classes have an at-home practice component?

Yes, when you sign up for a class or camp you receive a link to our parent blog and access to the lesson overviews for that theme. This material includes the audio and visual practice links to each lesson along with applicable songs for at-home practice.

How can we get started?

To match your child with the right program, please email us us with the following information:

  • Your location
  • Your child’s age
  • Your child’s prior exposure to Spanish
  • Your preferred type of class (private, home school, after-school enrichment, etc.)
  • Your preferred schedule (length of class, number of times per week)
How long does it take to get started?

We typically can confirm a home group schedule within two weeks of your inquiry.

How much do home groups and classes cost?

For our rates please refer to the programs page on the website.

How can we bring Kallpachay to our school?

Administrators, parents or teachers are welcome to email us with the name of the person who coordinates enrichment at your school. Alternately you can request that we make a connection with your school. Please refer to this link for more information on our Enrichment Services.

Can we observe a class?

Yes, administrators, parents, or teachers are welcome to email us with a request to observe a class and we will arrange this for you.

How many children are required for a home group?

We can provide lessons in private home settings for up to seven children.

Do you help families get home groups started?

Yes, we can help you upon request.

How can I start a home group or private class?

First, email us with the following information:

  • Private or home group (2, 3, 4 or more students)
  • Age of participant(s)
  • Your location
  • Two options for class times and days that work for your schedule

Once a teacher is assigned to your group and the dates confirmed, we provide you and your group with a registration link and welcome/program overview email.

IMMERSION FAQ

How does the immersion process work?

Immersion is a highly effective approach in which the instructor only speaks in the target language. Brain engagement for solving puzzles and making associations is reinforced as it continues to benefit from making gradual connections to meaning.

What is Kallpachay’s immersion approach?

In a Kallpachay immersion learning environment, the interactions between instructor and student incorporate auditory, visual and kinesthetic methods to help our students to become autonomous, competent Spanish speakers. Intrinsic motivation soars as students move through the stages of acquisition naturally.

How do parents communicate with instructors?

We kindly ask that parents do not engage with teachers in conversation so they can focus on the safety of their groups and can keep to our immersion protocol. At our camps, we have a bilingual site director at each location to help parents daily. For updates about your child’s class progress please email our admin team and we will be happy to help you.

Do instructors understand English?

Yes, our instructors are bilingual. If an emergency arises in which speaking English will ensure the safety of the children, our instructors will speak in English with them.

Are children grouped by level?

Class groups may have beginners through advanced beginners together. Intermediate to advanced students are grouped together whenever possible. Although we do our best to create leveled groups within a class, there are opportunities for interactivity within each of the lessons that advance the skills of all learners. We prepare our teachers with the information you provide when registering. Please refer to our FAQ section on CAMPS for details about our three programs for different levels of campers.

Are children grouped by age?

We group our students by age (typically within a range of two years) to aptly match lesson content to interests, fine motor skills, and cognitive developmental stages.

SCHOOLS FAQ

How can we bring a Kallpachay program to our school?

Administrators, parents, or teachers are welcome to email us with the name of the person who coordinates enrichment classes at your school. You may also share with us the school name and we can follow up with them.

How can we add Spanish to our daily school schedule?

We partner with schools to offer Spanish as a core subject or an elective. In addition, schools can partner with us for the full-week, extended-day Spanish immersion program.

Do you provide grants or funds to start a Spanish immersion program at our school?

We work with school leadership and volunteers to identify and complete grant applications. We are not a 501c3, but a school can be the grantee and contract with us for services.

Can you customize curriculum to fit our school’s requirements?

Yes, we can develop smaller units or full curriculum packages for your school. Kallpachay can adapt our communicative approach to align with common core standards and include assessment materials. Contact us for more details.

CAMPS FAQ

Where are the camps held?

We hold our camps on private school campuses where there is plenty of room for our campers to run and play outdoors and cool off in air-conditioned classrooms. Please see the locations section of our camp page for our up to date camp locations.

What are the camp hours?

Camp starts at 9am and ends at 3pm. We have extended day options available. You can also add on private tutoring by emailing the office.

What are the extended day options?

Early care starts at 8am and late care ends at 6pm. You have the option to sign up in advance at the time of registration or when the camp season starts. If you wish to add this after you register it is as simple as emailing us with the details and we can add that to your account for you!

What do children do during extended day?

Our early and late care campers have fun activities and routines that match their developmental age and help to keep the flow of the day going. Art, games, puzzles, free play and a late care snack are included.

Is extended care also in Spanish?

Yes it is.

Do you offer last-minute early or late care?

Yes, just make sure to inform your site director at check-in or through a text. Payment will processed through your online account.

Can I pick up earlier than 3pm?

Yes! Please inform the site director what time you wish to pick up your child.  

What is the camp environment like? What are the group sizes?

Children thrive in our small, family-like camp setting, and the relaxed pace is especially enjoyable for those who are uncomfortable in loud, crowded environments.

Our campers are in a group size from 6-15 campers depending upon age and week. Varying by the week and location the number of total campers you can expect at your site will range between 25 and 50.

This is my child’s first time at a summer camp, do you make special accommodations for first time campers?

Yes, we do collect this information on our forms and site directors will contact you to get to know a little more about your child. We will also be reaching out to you with schedules for optional pre-camp classes at the camp locations to help your child get used to the location and meet other campers before camp starts.

Are three-year-olds grouped with older children?

The three year olds are our Little Language Learners and are not grouped with any other age group. They also have their own schedule to match their stage of development. Please inquire with the office for more information.

Are four-year-olds grouped with older children?

Four-year-olds are grouped together and at times can include younger five-year-olds. Their daily schedule of activities is at a slower pace appropriate to their stage of development. If you wish more information on the four-year-old schedule please contact our office.

What will my child be learning about?

From the moment our campers arrive they are immersed and feel the pride and joy we have in our camp environment. We make every day new and special by introducing fun activities, games, electives, and crafts centered on the thematic content of the week. We start each day learning songs and moving quickly into our art and science related themes with key terms, grammar, reading, and writing interspersed throughout the day. Each camp day is an ideal synthesis of play, language learning, and cultural awareness. Campers will virtually travel to different Spanish-speaking countries or regions in the afternoons and explore the sights, sound, tastes, and more through hands-on projects relating to celebrations specific to that culture’s dress, food, music, games, and customs.

If my child is starting their first week in the middle of the camp season will they be lost?

Campers joining in later in the camp season can feel included because they are grouped with other campers that are joining around the same time.

While we do integrate vocabulary from the weeks prior for those starting mid-way through the season, they will still be on target with the key vocabulary for that week’s theme.

Do the counselors ever speak English?

Our camp is 100% immersion, so counselors will never speak English to or in front of the campers. This helps the children adapt more quickly and start remembering and using Spanish more easily.

If my child is upset and doesn’t know enough Spanish to express themselves how will they be made to feel comfortable?

The counselors are trained to help campers with conflicts and issues. Even though they are speaking only in Spanish they do understand English. Counselors will inform the site director who is able to speak English with children to ensure they are feeling heard and understood.

How can I communicate with camp staff about concerns, absences, or changes in my schedule?

You will receive a welcome letter from your site director with all the contact details six weeks before the start of the camp season. If you are registering within six weeks of the start of the season you will receive your welcome email right after you register.

If I don’t speak Spanish will the camp staff understand me?

Each camp location has a bilingual site director to help parents and campers daily in English or in Spanish. We kindly ask that you direct all communication that you wish to share with your child’s counselor to your site director. This helps us to help you more efficiently. Your messages will be relayed and responded to within 24 hours. We instruct our counselors to have their focus on the campers that are in their care for the safety and benefit of all!

What will my child learn if they are doing all six weeks of camp?

Our camp is called “Kallpachay Adventure Camp” because we create new adventures each day for our campers to learn from. Our camp offers a healthy balance of activities with plenty of support. The activities are diversified so each week brings new learning opportunities! Campers who are with us for the entire camp season learn skills in the arts, sciences, sports, language expression, and cultural awareness. Please inquire at bienvenidos@kallpachay.com for more details.

What will my child learn if they are doing only one or two weeks of camp?

Each week of camp is a well-rounded camp and language experience complete with a wide range of activities. Campers will learn how to work with the vocabulary in a variety of ways, including (but not limited to!) reading and writing. If immersion learning is new for the camper, the short time with us will give them confidence and awareness for future language learning and a positive association with the process!

What is your daily camp schedule?

Our daily camp schedule can be found on our camps page under in the section titled “activities”.

Can we visit the camp location before camp starts?

This year you can attend a virtual open house, or arrange to attend one of our classes. You may also view our location images on our facebook gallery, or email bienvenidos@kallpachay.com for more information. Please do not contact the schools directly to visit the location; the Kallpachay office is your go-to for all things camp related!  

When is the virtual open house tour?

Our virtual open houses will be held in February and March and announced via our newsletter and social media feeds. Please follow our social media accounts or join our mailing list if interested in being updated on tour schedules. Site directors will give the  tour, answer questions, and provide details about camp.

How do you accommodate for children with medical needs/allergies?

Counselors are Child CPR certified and trained in First Aid protocols. You will have the opportunity to inform us of any medical needs and allergies for your camper on the camp forms. Your site director will reach out to you with questions and to create an action plan to your specifications prior to camp. Please inquire prior to registering if you wish to have a conversation about your child’s needs.

What is your inclusion policy?

If you have specific requests of our staff we want to be certain we can prepare to meet them. Please let us know before registering by emailing us details. We will review your email and call you with questions to determine if ours is a program we can recommend for your child. If this seems like an appropriate program then we will work with you to map out a strategy. All the information we plan out together will be thoroughly reviewed and carried out by our camp staff.

Who are the counselors?

Our instructors are native speakers, experienced teachers, hold a BA in Spanish Language, and/or are working toward their teaching certifications. Besides our local counselors every summer, we partner with a University program in Madrid and their teachers join our team to share their culture and language with our campers. For more information on our visiting teachers and the opportunity to host a teacher for the summer please contact our office.

Do you do background checks?

All of our camp counselors and site directors have been cleared with an FBI/DOJ fingerprint report (livescan), are TB-negative, and certified in Pediatric CPR and First Aid.

Are camp t-shirts required?

This summer Kallpachay wristbands and lanyards will be used in place of t-shirts. Every morning campers will receive one at check-in and hand them in at pick-up (wristbands for 4-5-year-olds and lanyards for ages 6 and up).  

What does my child need to bring to camp?

Your child will need to bring a morning snack and lunch, water bottle, and a backpack with a change of clothes (optional).  

Can we purchase a lunch option?

You will receive a notification prior to the start of camp with more information if a vendor providing lunch services is available for your location.

Do you provide food?

We provide a light, healthy afternoon snack daily (fruit, vegetables, crackers, popcorn, etc.). Fridays are typically our fruity ice pop treats.

When will I be getting the details prior to camp start?

All details including your mandatory health and authorization forms will be emailed out three weeks prior to the start of camp.

Do you have field trips?

No, field trips are not part of our program.

Do you have swimming?

Our Tarzana location has a shallow pool that is supervised by a certified lifeguard (typically scheduled once per week with notifications sent out prior to the camp start with more details). Other activities are planned for campers that do not want to swim. Floatation items can be sent along with your child.

Do you have any special camp days? What happens on those days?

On alternating Fridays we have spirit days and country-specific cultural celebrations. The event schedules and details are announced a few weeks prior to the camp season and will be included in your welcome packet.

What is spirit day?

Every year our counselors and site directors apply their creativity and choose the types of spirit days they wish to feature that season. During past summers we have had crazy hair days, mix-and-match clothes days, sports days, detective days, profession days, animal days, and more!

What is the cultural celebration like?

During weekday afternoons the campers prepare for the celebration with their camp groups in various ways, such as preparing food, decorating, playing music, dancing, and assembling costumes. The cultural celebration includes face painting, games, food, performance, and lots of fun! Campers enjoy the build up to the fiesta and are excited when the day finally arrives. If you have ideas or talents to contribute we welcome you to add to the festivities. Please let your site director know.

Do I need to send my child with anything special for the cultural celebration?

We will notify you in advance if we need campers to bring an item from home that ties into the theme of our celebration day. We encourage campers to use items they already have, and most weeks there is no need to purchase anything extra.

Where can I read the camp policies?

The camp policies can be found in the Camp Handbook using the document link at the bottom of this page.

Where can I read about the behavior policies?

Please review our Camp Handbook using the link at the bottom of this page.

Are additional forms required to be completed for the first day of camp?

Yes, you will receive an email closer to the start of camp with forms to fill out detailing all current medical history and pick-up authorizations.

What does the registration process entail?

If you are new to Kallpachay, the process will require you to select your first week tuition, follow prompts to set up your account with some basic information, then continue adding additional weeks, and late care selections. We accept all cards including Amex. You will receive a confirmation email for your order.

Do I have to create a new account if I’ve enrolled in previous camps or classes?

No, a new account is not needed. You will want to access your current account. When you click to register you will be prompted to use your account email. If you have a few different emails, please be sure to use the email associated with the account the first time you registered. Your account is available to you to check 24/7, so please save your registration confirmation letter as it includes the link to access your account for all the different types of programs you can register for with Kallpachay.

Where can I find the link to sign in to my account?

You can find the link (titled “Account Log-in”) at the bottom of our website, or click here.

Do I have to pay the full amount at the time of registering?

No, we ask for a $200 deposit to hold your child’s space.

How do I receive discounts?

You will first add all the weeks & add ons to your cart. Once you are ready to check out the price will adjust to the discount prices.

Do you offer sibling discounts?

You will receive an automatic deduction of 5% off the sibling’s tuition at check out.

What are the discounts?

The discount options are listed on our day camp page rates estimator section and are automatically deducted at checkout. The only discount of that type that will be applied by our office is the referral discount.

What if I want to add weeks later?

If you decide to add more weeks login to your online account to register for additional weeks and keep in mind another $200 deposit will be required as it will be entered as a new order.  You can still qualify for the discounts by emailing us to alert us to apply the discount for you. This will require that you place the order in the system first.

Do you offer payment plans?

Yes, all camp balances will be required to be set up on an automatic payment plan. You may choose from one to six installments. Final balances are due in full by June 1st.

Can we switch camp locations or scheduled weeks?

Yes, you may make one transfer of locations or weeks without additional expense by letting us know in advance. Transfer can only occur if there is available space in your child’s group. Themes will vary by each location’s schedule. Any additional transfer requests will incur a $10 fee.

What is your cancellation policy?

If you wish to cancel your registration you must email prior to June 1st or you will lose your deposit. Additionally, If you registered using discounts and have not paid in full* by June 1st you will lose your early bird discount and multiple-week discount.

*Some exceptions may apply. Contact our office for more details.

How are referral discounts applied?

Our registration form will ask if you are applying for a Refer-A-Friend credit. If you answer “yes”, you will then be asked to input that friend’s full name and the email address associated with their Active account. Once we have verified that that friend is already registered, the discounts will be applied once the summer camp session begins.

Do you offer scholarships for camps?

Yes, there are a limited number of 30-50% tuition assistance spaces available based upon need. Our application deadline is March 1st. Please email info@kallpachay.com for the application form. Notification of awards will be emailed by March 15th and you will be required to make a deposit and set up a payment plan by April 1st.

CLASSES FAQ

Do you offer classes for adults?

Yes, we offer adult privates, semi-privates, and home groups.

What can we expect from a Kallpachay class?

Our 100% immersion lessons are based on communicative activities that progress students toward successful speech production. We begin by helping our students to remember vocabulary through kinesthetic activities and consistently support advancement by encouraging participation in dynamic games.

What is a typical Kallpachay Spanish class like?

In a typical one hour class series, students participate in group games, art, or science projects, balanced by short independent work time. Our style of teaching with the immersion approach is what helps our students become autonomous, competent Spanish speakers.

How will I know what my child is learning about?

When you register you will see a short description of the theme assigned to your class. You will also have access to our parent blog once the class has started. There you will be able to read the overview of the theme referenced by objectives for vocabulary and grammar.

Do instructors ever speak English?

No, Kallpachay instructors will never speak English to our students (except in cases of emergency), or with parents in front of students. We kindly ask that parents do not engage in conversation with our teachers so that they can focus on the safety of our students and keep to our immersion protocol. Our admin team is always happy to help by communicating with your teacher and relating back to you their observations about your child’s progress in class.

What are the qualifications of your instructors?

Our instructors are native speakers, have a BA in Spanish Language, and/or are working toward their teaching certifications.

What type of credentials do instructors submit?

All of our instructors are livescanned and cleared by FBI/DOJ and results are sent to us. They are also TB negative, and certified in Pediatric CPR and First Aid.

How do classes in a series differ from week to week?

Each class includes a balanced routine that begins with a check-in and short review, then new activities that expand on theme vocabulary are introduced with a focus on communicative-style games, songs, activity pages, and projects.

When can I expect my child to begin to speak Spanish at home?

Our clients have reported that after only a few classes their child started to use more Spanish at home, sing class songs, pick up on other people speaking Spanish, and above all, adopt a positive association with speaking Spanish. For some students this happens rather quickly, while for others it may take longer depending upon prior exposure and affinity for language learning.

What fluency level can be gained in one hour a week?

In one hour a week over a relatively short period of time a child gains confidence in being a competent immersion language learner and gains valuable experience in foundational grammatical constructs and literacy skills. Continuing with classes once per week over an extended period of time adds to those gains with ever-increasing amounts of varied vocabulary to draw from in communicative activities. For quicker advancement we recommend multiple hours a week and at least three weeks of summer camp.

How long does it take for my child to speak complete sentences?

Language learning is a gradual process, and a majority of the absorption may initially be undetectable. The gradual, balanced pacing of our classes helps boost our students’ confidence which enables them to apply their Spanish knowledge outside of the classroom.

How many classes are in a session?

Each series of 10 classes completes one of our themed units. We also offer semester schedules of approximately 16 classes which include two thematic units. Some school schedules differ so we are able to tailor our program to each school’s needs.

How long are classes?

Classes can range from 45 minutes to 3 hours.

How many students are in a class/group?

Our class sizes are typically between 6-10 children. We prefer to have small-group dynamics to support Spanish language practice. Some circumstances arise where we have larger groups, and for these we do our best to place a lead and assistant teacher.

Are children grouped by level?

Yes, beginner through intermediate students may be grouped separately from advanced students depending upon factors. Advanced students are usually in their own group. Inquire with Admin prior to registering if you are unsure if the group you are interested in is right for your child.

How do you address the range of levels within a class?

There are many opportunities for interactivity within each of the lessons that advance the skills of all learners. Teachers are prepared with details about their students and plan their differentiation of each lesson to address each students’ skill level.

Are children grouped by age?

We group our students by age (typically within a range of two years) to aptly match lesson content to interests, fine motor skills and cognitive developmental stages.

Where are your classes held?

Our classes are hosted at various locations across the Greater Los Angeles region. See the updated list here. If you would like to invite us to open up classes at a location near you please email us your requests and we will follow up with you.

Do you offer trial classes?

Yes, for most sessions you may sign up for a trial class by selecting that tuition option for your class of choice. If you do not see this option please contact us.

What if we miss a class?

Unfortunately due to the nature of our program we are not able to offer makeup classes. Your child can keep pace with their group through use of our home practice blog for guidance. We request you notify us if your child will be absent from class so we can inform their teacher.

Do you offer refunds for classes?

Please refer to our refund and cancellation policy via this link.

My child is shy, how do instructors approach shyness?

Participation is voluntary and as soon as a child feels safe and motivated, speech practice will follow. Spanish with Kallpachay is about joy and fun! Through associating Spanish with social interactions and game playing we hope our students feel confident and make learning Spanish a lifelong interest.

Do you offer scholarships for classes?

Yes, there are a limited number of scholarship spaces available each year.
Class scholarship application form link

Where can I read the class policies?

Here is a link to our class policies.

Where can I see a listing of available classes?

Active is the secured, encrypted online registration platform we use to list all of our class and camp options. For a listing of all our classes you will search by location HERE.

How can I log-in to my Active account?

If you have already created an account on Active you may access it using this link.

Why do I have to create an account with Active?

We want parents to create an Active account because it allows us to see all the information needed before a class, such as emergency contact information, allergies, and pick-up authorizations. We also send out important email updates through Active.

Why is there a materials fee for classes? Is it refundable?

Some classes have fees for materials. The materials fee is non-refundable and it is used to cover the cost of all the materials used in projects and activities in class.

Is there a registration fee?

Yes, there is a $5.20 fee that is applied at check-out for each class series.

* Are your prices standard?

Prices may vary depending on the nature of the program, how many participants are anticipated to be involved in the class, the financial need of the families involved, etc.

† What is the breakdown of prices for home groups?
Home group pricing is broken down as such:
  • $50/hour/person for groups of 3
  • $40/hour/person for groups of 4 or more
‡ What is the breakdown of prices for private classes?
Private class pricing is broken down as such:
  • $80/hour/person for private classes (1 person)
  • $65/hour/person for semi-private classes (2 people)

CURRICULUM FAQ

Who can purchase Kallpachay curriculum?

Anyone who wants to provide Spanish instruction to children ages 4-11. Experienced or novice teachers and parents can use this curriculum to advance their students. There are additional support features available for those who are still developing teaching skills.

What age is your curriculum for?

Our thematic units are targeted for children ages 5-9 but is adaptable for younger and older children as well.

Why is this curriculum effective?

Our curriculum capitalizes on students’ innate capacity to infer meaning when 100% immersed in a Spanish only environment. Students gain competencies in all areas of language acquisition and build confidence through successfully completing each lesson. We do this in a creative and progressive manner and serve to give learners the ability and confidence to speak Spanish using simple words and sentences. Our worksheets are a culmination of each lesson’s key content activities.

What does each thematic unit include?

Each thematic unit includes:

  • 1 Teacher’s manual (which is a guide for using the immersion approach with clear explanations of progression of lessons and an in-depth explanation of how the lesson benefits the student in their language acquisition. This includes an explanation of how to use routines to expand on language acquisition.)
  • 10 one-hour lesson plans (Note: lessons can be extended; there is ample material for selecting variations for review lessons)
  • 10 activity pages coordinated in the lesson
  • 10 audio MP4 files for home or class practice
  • Audio/visual material files to use with the lessons
  • Thematic poster for attendance
  • Thematic vocabulary flashcards
  • 8 emotion cards
  • Program overview for your own use and to share with parents
  • Letter of explanation of the immersion approach for parents
What themes are available?

Please check our curriculum page for all updates on themes for purchase and special purchase packages.

How do the themes work together in progression?

The themes build upon one another in diversifying grammatical concepts and vocabulary. Different games and activities help build immersion complexity.

What are your themes?

The first group of themes available for purchase are part of our Time Travel curriculum. Three themes in total are part of the bundle, and can also be purchased individually. Theme 1 is Costa Rican Animals, Theme 2 is Enchanted Kingdom, and Theme 3 is Intergalactic Mission.

Can you customize curriculum unique to our program’s needs?

Yes, we can develop smaller units or full curriculum packages for your school. Kallpachay can adapt our communicative approach to align with common core standards and include assessment materials. Contact us for more details.

How effective is the curriculum?

Our curriculum has been used to teach over 200 students to be autonomous, confident Spanish speakers and understand the Spanish language. In over 30 locations over the past two years, we have seen results from week to week with over 30 teachers using our curriculum.

Do you provide samples of your curriculum?
When will your curriculum be available for purchase?

Our first three themes will be available Spring 2018. For a full list of our production schedule for future curriculum pleaseemail us.

What is the return policy?

Our curriculum is 100% satisfaction guaranteed. For more details about our refund policy please email info@kallpachay.com.